Project Outline

Barclays was going through a period of extensive change in their operations and required support personnel to join the company on an interim basis.

The role

Reporting to the Head of Global Business Strategy, I was engaged to provide PMO support services to Programme Directors across a number of business change initiatives and governance projects.

One of the key initiatives I worked on was the co-ordination of the end-to-end effort to compile, edit, publish and distribute a number of standardized governance reports and executive presentation packs for the Chief Operating Office, focused on the delivery of a global workforce strategy. I also worked on the creation and development of a centralised repository of documents in Sharepoint with the aim of improving information workflow and establishing a PMO Center of Excellence.

Client feedback

"Rosa's superb analytical, technical and report design skills have really added value to our team. We are very lucky to have a resource we can rely on for our non-stop very demanding reporting needs." D. Dunham, Programme Manager.

Project Info

  • Client: Barclays
  • Engagement Partner: Mccabe & Burton
  • Job title: Strategic Support Analyst
  • Date: 2011
  • Technologies: Sharepoint, Microsoft Office
  • Lessons learnt: colleagues are also customers who deserve the very best service.