Project Outline

The DTP department at Goldman Sachs was responsible for the delivery of corporate investor presentations. The department operated on a 24x7x365 basis and utilised over 200 temporary resources.

The role

I joined the department to work on the graveyard shift (12am-8am, Monday to Thursday). In addition to providing the stardard functions common to other DTP departments in the industry, I was involved with the Operations Management Team in the delivery of a metrics project, which measured the utilisation of resources by skill per shift. The goal of the initiative was to gather intelligence and data insights that would enable effective outsourcing of operations and facilitate reductions on head count across the department.

Project Info

  • Client: Goldman Sachs International
  • Engagement Partner: Hudson York Farrell
  • Job title: Presentations Specialist
  • Date: 2000-2003
  • Technologies: Microsoft Office, VBA programming